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SANISO

Privacy Policy

Welcome to Saniso. By using our services, you agree to our terms and conditions. Please review them carefully to understand your rights and responsibilities regarding purchases, warranties and data protection.

Privacy Policy Saniso

Version: September 2025

Saniso respects the privacy of its customers, suppliers, and visitors of our website. We handle all personal data you provide with care and confidentiality. In this privacy policy, we explain how we process personal data, for what purposes, and what rights you have.

1. Who We Are

Saniso
De Corantijn 95, 1689 AN Zwaag, NL
Chamber of Commerce: 96532785
VAT: NL867649987B01
+31 85 488 5920
info@saniso.nl

For any questions about this privacy policy, you can contact us at: info@saniso.nl.

2. What Data Do We Process and Why?

We only process personal data for the following purposes:

a) Providing products and services

We collect data such as name, address, email address, phone number, and payment information in order to deliver products, issue invoices, and fulfill agreements.

b) Customer service

To assist you with questions or complaints, we process your contact details and other relevant information. This may occur via phone, email, or through our website.

c) Marketing purposes (with consent)

With your explicit consent, we use your data to inform you about offers, promotions, and news. You can withdraw your consent at any time.

d) Legal obligations

We process data when required to comply with laws and regulations, such as tax legislation.

3. What Personal Data Do We Collect?

Depending on your interaction with Saniso, we may process the following personal data:

  • Name, address, and place of residence
  • Phone number
  • Email address
  • Payment and billing details
  • IP address
  • Information about your activities on our website (such as pages visited and click behavior)

We only collect the data necessary for the purposes listed above.

4. Who Do We Share Your Data With?

We only share your data with third parties when necessary to provide our services or when legally required. Examples include:

  • Delivery services to ship your products
  • Payment providers to process transactions
  • Software providers (e.g., webshop platform or newsletter tools)
  • Government authorities if legally obligated

We have data processing agreements in place with these parties to safeguard your data.

5. How Long Do We Keep Your Data?

We do not retain personal data longer than necessary, unless we are legally required to do so. For example:

  • Administrative data: 7 years (tax law)
  • Customer service data: 1 year after the last contact
  • Marketing data: until you unsubscribe or withdraw your consent

6. How Do We Protect Your Data?

Saniso applies appropriate technical and organizational measures to protect personal data against loss, misuse, and unauthorized access. Examples include:

  • Encrypted connections (SSL)
  • Secure data storage
  • Restricted system access
  • Regular monitoring and updates of security measures

7. What Are Your Rights?

Under the GDPR, you have the following rights:

  • Access: to know which personal data we hold about you.
  • Correction: to correct or complete incorrect data.
  • Deletion: to have your data removed ("right to be forgotten").
  • Restriction: to temporarily restrict data processing.
  • Data portability: to receive your data in a structured, commonly used, and machine-readable format.
  • Objection: to object to the processing of your data, e.g., for marketing.
  • Withdrawal of consent: if processing is based on consent, you may withdraw this at any time.

You can exercise these rights by contacting us at [email address]. We will respond within 30 days.

8. Cookies and Tracking

Our website uses cookies to improve functionality, track statistics, and optimize your user experience. For more details, please refer to our [Cookie Policy].

9. Complaints

If you have a complaint about how we handle your personal data, please contact us first. If we cannot resolve it together, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.

Contact Details

Saniso B.V.
De Corantijn 95, 1689 AN Zwaag, NL
+31 85 488 5920
info@saniso.nl